Return and Refund Policy for Whatever You Like Shop

Welcome to Whatever You Like Shop! We want you to love your purchase, but we understand that sometimes things don't work out. Please review our return and refund policy below to ensure a smooth process.

Return Policy

1. Eligibility for Returns:

   • Items must be returned within 14 days of the delivery date.
   • Items must be unworn, unwashed, and in their original condition with all tags attached.
   • Final sale items, swimwear, lingerie, and accessories are not eligible for return.

2. Return Process:

   • To initiate a return, please contact our customer service team here with your order number and reason for return.
   • Once your return request is approved, we will provide you with the return address and instructions.
   • Pack the items securely in the original packaging, if possible, and include the original packing slip.
   • Customers are responsible for return shipping costs.

3. Return Shipping:

   • Customers must use a trackable shipping method to send their returns.
   • We are not responsible for items lost or damaged in transit. Please ensure your return package is adequately insured and tracked.

4. Condition of Returned Items:

   • Returned items must be in new, unused condition with all original tags and packaging.
   • Items that do not meet these criteria will not be accepted and will be sent back to you.

Refund Policy

1. Refund Processing:

   • Once we receive your returned items and inspect them, we will process your refund.
   • Refunds will be issued to the original payment method used for the purchase.
   • Please allow 7 business days for the refund to appear in your account.

2. Non-Refundable Items:

   • Shipping charges are non-refundable, except in cases where we have made a shipping error.

3. Exchanges:

   • We do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order.

Damaged or Defective Items

1. Reporting Issues:

   • If you receive a damaged or defective item, please contact our customer service team here within 7 days of delivery.
   • Provide your order number and a detailed description of the issue, along with photos if possible.

2. Resolution:

   • We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

Contact Us

If you have any questions or need further assistance with your return or refund, please contact our customer service team here. We are here to help and ensure your satisfaction with our products and services.

Thank you for shopping with Whatever You Like Shop!